Job Vacancies

WE'RE RECRUITING THREE NEW TRUSTEES

New Citizens' Gateway is looking for three new Trustees to join our Board and help shape the next stage of our development.

About the Roles

We are particularly looking for people with expertise in Legal, Finance/Treasury, and Communications & Marketing. We also welcome people who can bring other valuable skills, experience and perspectives to our Board.

First-Time Trustees Welcome

Previous Trustee experience is not essential. We warmly welcome applications from people who are interested in making a difference and contributing to the work of NCG.

Areas of Expertise

Legal Finance / Treasury Communications & Marketing Other Valuable Skills

As we work towards becoming an increasingly client-led organisation, we particularly encourage applications from people with lived experience of seeking asylum, refugee status, forced migration, or rebuilding life in a new country.

Location London / Hybrid

Contact info@ncgateway.org.uk
Application Deadline 6 November 2026
Please share this opportunity with your networks and help us reach people who could bring new skills, perspectives and lived experience to our Board.

WE'RE RECRUITING AN OUTREACH SUPPORT OFFICER

Join New Citizens' Gateway as an Outreach Support Officer and help deliver vital frontline support to people living in London hotels. You'll be part of a passionate team working to reduce isolation, improve wellbeing, and empower individuals on their journey towards integration and independence.

Make a real difference in the lives of asylum seekers!

About the Role

We are looking to appoint a highly motivated and experienced Outreach Support Officer to join our small, friendly and dedicated team.

This role will focus on delivering high-quality, person-centred support to asylum seekers, particularly those currently accommodated in hotels across London.

This is a key position within NCG and will play a vital role in supporting our advice team to deliver an efficient, effective and holistic support service tailored to the complex needs of asylum seekers and refugees.

Experience and Skills

The successful candidate will have:

  • Experience of direct support work with asylum seekers and refugees.
  • Extensive knowledge of the asylum support system.
  • Understanding of the issues faced by asylum seekers and refugees and the resources available to help them.
  • Excellent negotiation and communication skills.
  • The ability to work under pressure and with minimum supervision.

Ability to speak a refugee community language is desirable.

Role Highlights

Frontline Outreach Person-Centred Support Asylum Support Hotel Outreach Teamwork

Salary and Working Hours

NJC Scale 4, SCP 7

£27,274 – £29,071 per annum
36 hours per week

6% employer pension contribution

Contract and Benefits

Contract: One-year fixed-term temporary contract, with continuation subject to funding confirmation.

Annual leave: 34 days, including bank holidays.

Ongoing training and professional development opportunities.

Applications from refugees are particularly welcomed.

If you're ready to make a positive impact and support refugees and asylum seekers on their journey, we invite you to consider joining the New Citizens' Gateway team.

Application Pack and Enquiries For the full application details, visit our CharityJob advert.

admin@ncgateway.org.uk

Registered Charity No. 1107965
Application Closing Date 15 November 2026

Interview Date 20 November 2026
Please share this opportunity with your networks and help us reach people who are passionate about supporting asylum seekers and refugees.